June 8-11, 2015, Colorado Convention Center, Denver
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FAQ's

Here's our collection of the most commonly asked questions about the Government Fleet Expo & Conference. If you have a question that is not listed here email us so that we can get the answer you need.

Attendees
Exhibitors

ATTENDEE FREQUENTLY ASKED QUESTIONS

How do I register?
I registered and didn't get a confirmation.
Where do I get my badge?
Why should I pre-register?
Can I register at the show?
I registered and paid for GFX but I can no longer make it. Can I get a refund?
Can I transfer my badge to someone else?
What do I need to bring to the conference?
Where do I stay during the duration of the conference?
Where can I obtain a schedule of events?
Can I bring my children to the conference?
Can I bring my spouse to the conference?
What is the suggested dress attire?

How do I register?
There are 4 easy ways to register:
1. Register online
2. Register by phone by calling (817) 635-0302
3. Print out the registration form and send via fax to (817) 277-7616 or
4. Mail to Government Fleet Expo & Conference, c/o Custom Registration, Inc, 2020 E Randol Mill Rd Ste 307, Arlington 76011

I registered and didn't get a confirmation.
If you register online, confirmations are automatically sent out to the email you provided during the registration process. If you sent in a registration form by fax, you should receive an email confirmation within two weeks to the email you provided on the form. In either case, if you did not receive a confirmation, it may have been filtered out by a spam blocker. Please contact (817) 635-0302 if you have any questions or concerns about your registration status.

Where do I get my badge?
You can pick up your badge at show site. For confirmation of your registration you may call (817) 635-0302 or (800) 576-8788.

Why should I pre-register?
You must pre-register in order to take advantage of the Early Bird Discount Rate . If you register after the deadline you will be charged the regular rate. See the registration form for prices and deadlines. Pre-registration will also streamline your registration approval and badge pick-up on-site.

Can I register at the show?
Of course! You may purchase any of the passes directly at show site. Please review all registrations policies before making your travel arrangements.

I registered and paid for GFX but I can no longer make it. Can I get a refund?
Requests for cancellation must be made in writing prior to May 15, 2015, and will be granted by show management's discretion. A $75 processing fee will be applied. No refunds will be granted under any circumstances after May 15, 2015. Please forward cancellation letters to Government Fleet Expo, c/o Custom Registration Inc., 2020 E Randol Mill Rd., Suite 307, Arlington, TX 76011. Fax: (817) 277-7616, Email: webreg@customreg.com

Can I transfer my badge to someone else?
Any name changes or transferring of badges may be done upon show management's discretion. Please email changes to webreg@customreg.com.

What do I need to bring to the conference?
You must provide a business card and photo identification on-site for admittance into the conference. We recommend you bring a stack of business cards and a list of your show goals.

Where do I stay during the duration of the conference?
Travel information can be found here. Book your hotels soon as they fill up quickly and discounts end May 11, 2014!

Where can I obtain a schedule of events?
An online program can be viewed by clicking here.

Can I bring my children to the conference?
This is not recommended. The Government Fleet Conference & Expo is not a family event and can be unsafe for children. Exhibitors and attendees will be looking and getting into the vehicles on the show floor it is difficult to see small children with the doors closed. Any child who is of walking age will need to be purchased a pass at regular price. Stollers are not permitted in the exhibit hall.

Can I bring my spouse to the conference?
YES. Spouses may attend the event. See our registration page for details on purchasing a spouse pass. We will have special packets at the registration counter with suggestions of things to do around San Diego.

What is the suggested dress attire?
During the conference dress attire is Business Casual.

 

I am interested in exhibiting at the event what do I need to do?
What exactly is material handling?
Is there a charge for material handling?
What are my choices for freight carriers?
Can I carry my own materials in without using the freight handling service?
Where do I ship my booth?
Can I bring a vehicle?
How do I get Electrical or Internet?
I am an exhibitor do I need to register myself and my staff?
How many passes do I get with my booth?
How do I register?
Where do I get my badge?
Can I transfer my badge to someone else?
What do I need to bring to the conference?
Will the exhibit hall be open during the seminars?
Where can I obtain a schedule of events?
I signed up for an exhibit booth space and need to cancel. Can I get a refund?
Where do I stay during the duration of the conference?
Can I bring my children to the conference?
Can I bring my spouse to the conference?
What is the suggested dress attire?

I am interested in exhibiting at the event what do I need to do?
The most important thing is to RETURN YOUR SIGNED SPACE CONTRACT with payment. This show will SELL OUT FAST, and we are unable to hold any space without a complete contract. You may also review the exhibit floorplan. Once we receive your contract, we will call you to discuss your space selection. Space is assigned on a first-come first-served basis in the order contracts are received.

What exactly is material handling?
Material handling, often referred to as drayage, is the movement of your freight from the carrier to your booth and then back to the carrier at the close of the show. Freight handling includes unloading your materials, storage at our warehouse for up to 30 days in advance of the show, delivery of the materials to your booth, the handling of empty containers to and from storage, and removal of your material from the booth for reloading onto your outbound carrier.

Is there a charge for material handling?
Yes. Material handling charges are computed based on the weight of your materials. The weight is rounded up to the closest hundred pounds (cwt.) and charged according to the rates published in your show service kit. Check your show schedule carefully to determine whether or not overtime charges may apply to your shipment.

What are my choices for freight carriers?
For your convenience, the Government Fleet Expo & Conference recommends ELITeXPO. Representatives from this freight company will be on-site to assist you. Although as an exhibitor, you are free to use whatever carrier you like to transport your materials.

Can I carry my own materials in without using the freight handling service?
In most cases, an exhibitor may bring in what can be hand-carried in one trip without the use of the loading dock or hand trucks. Refer to the union jurisdictions in your service manual for specific information regarding your show.

I am an exhibitor do I need to register myself and my staff?
YES - Badges will be required for all personnel to enter the exhibit area during move-in, move-out and show hours. Badges must be worn at all times while in the exhibit hall. Exhibitor Badges will only be issued to those working in the booth. Those helping to set-up or to teardown the booth will be given temporary worker badges – which will not be valid during show hours.

How many passes do I get with my booth?
Allotment breakdown is as follows:
10x10 Booths = 2 complimentary Tickets per space

If you have used your allotment and require additional staff badges, or guest badges, you may purchase those passes at a discounted rate of $395.00 per person

How do I register?
The Government Fleet Expo & Conference will set-up on-line registration for your convenience! You can find the link on the Exhibitor Service Kit page.

With a log-in and password, which will be sent directly to your show manager in a separate email, you can simply register your staff, make any changes, and keep track of your staff badges. If you prefer you may fill out the manual registration form and fax to (817) 277-7616.

Where do I get my badge?
You can pick up your badge at show site, at the exhibitor registration counter located at the San Diego Convention Center, Hall D. A business card and photo ID will be required for badge pick-up. For confirmation of your registration you may call (817) 635-0302 or (800) 576-8788.

I signed up for an exhibit booth space and need to cancel. Can I get a refund?
Payment is refundable if the Government Fleet Expo & Conference is notified in writing postmarked on or before the date indicated on or before March 21, 2015 except for the initial $500 deposit. Cancellation policy applies to all exhibiting firms. Failure to appear at the exposition does not release the exhibitor from the responsibility for payment of the full cost of space rented.

Can I transfer my badge to someone else?
Yes, exhibit personal can transfer badges. But you must transfer the entire pass - it can not be broken up or transferred mid-show if the badge has already been picked up.

What do I need to bring to the conference?
You must provide a business card and identification on-site for admittance into the conference. We recommend you bring a stack of business cards and a list of your show goals.

Will the exhibit hall be open during the seminars?
No. The exhibit hall will be closed during the conference hours. The registered exhibitors who have a badge are welcome to attend the seminars. Review the schedule for more information.

Can I bring a vehicle?
Yes. Please see the exhibit space contract for pricing and information.

How do I get Electrical or Internet?
You can order electrical and internet through the facility. More information to follow.

Where do I stay during the duration of the conference?
Travel information can be found here. Book your hotels soon as they fill up quickly

Where can I obtain a schedule of events?
An online program can be viewed by clicking here.

Can I bring my children to the conference?
This is not recommended. The Government Fleet Expo & Conference is not a family event and can be unsafe for children. Exhibitors and attendees will be looking and getting into the vehicles on the show floor it is difficult to see small children with the doors closed. You will need to purchase a pass for any child who is of walking age. Stollers are not permitted in the exhibit hall.

Can I bring my spouse to the conference?
YES. Spouses may attend the event. See our registration page for details on purchasing a spouse pass. We will have special packets at the registration counter with suggestions of things to do around San Diego.

What is the suggested dress attire?
During the conference dress attire is Business Casual.

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“GFX 2014 met all my expectations! It was filled with outstanding educational and networking opportunities specifically for public fleet professionals. I'm sure GFX 2015 will be a conference not to be missed."
-Michael Brennan, CEM, Fleet Manager, Manatee County Fleet Services, Bradenton, FL  
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