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FAQs

Government Fleet Expo & Conference (GFX) 2020 has been postponed due to the Coronavirus and government travel guidance.

Monday, March 16, 2020

After a great deal of discussion, our Executive Leadership team has decided to postpone the 2020 GFX Conference. The safety and health of our attendees and partners is of paramount importance at this time. With that in mind, please stay tuned for more information from Bobit Business Media concerning our updated plans. 

GFX has been committed to observing the recommendations put forth by public health officials since the beginning of this unprecedented situation. The latest guidance released by the CDC and White House Coronavirus Task Force, broadened the recommendations to consider postponing meetings and limiting attendance for any American. Therefore, the current environment makes it impossible for us to hold a successful event for our attendees and exhibitors.

FAQs

GENERAL QUESTIONS

• Is it true that Government Fleet Expo & Conference (GFX) 2020 has been postponed?

Yes. Due to ongoing concerns about the spread of Covid-19 (Coronavirus) and due to evolving restrictions and recommendations from government bodies around travel and gatherings, our Executive Leadership Team has determined unanimously that the Show should be postponed.  We are working with our event venue (Anaheim Convention Center) on our rescheduled conference dates and new dates will be announced in the next 30-60 days, please refer to our website www.governmentfleetexpo.com.  

• What are the new dates of the rescheduled show?

Show Management is working diligently with the Anaheim Convention Center and Hilton Anaheim on new dates for our postponed GFX 2020 event. As soon as the new dates are confirmed, we will communicate this email directly to our Sponsors/Exhibitors, Speakers and Attendees.

• If I booked my hotel through the official housing provider, Hilton Anaheim, how do I cancel my reservation?

You should immediately contact Hilton Anaheim (1-877-776-4932) and cancel your hotel room reservation. Hilton Anaheim has a 72-hour cancellation (3-day) policy. Note: GFX Show Management does not have the authority to cancel our attendees’ Hotel reservations – therefore, reservations are not automatically cancelled with the show postponement.

If you elected to book outside of the official room block, you will have to work directly with that hotel on any cancellation fees.

• Will my Hilton Anaheim hotel room automatically rollover to new event dates?

No. If you do not cancel your reservation within 72-hours of arrival of your May dates you will forfeit one night’s room and tax. To keep things clean and simple, we encourage you to cancel your hotel room with the Hilton ASAP and rebook when we announce our new dates.
 

SPONSOR/EXHIBITOR QUESTIONS

• Are refunds being issued for Exhibit Space and Sponsorships?

Since, we are working on new, rescheduled conference dates, all Exhibit and Sponsorship contracts are in place and will automatically be incorporated into the new conference dates and your booth space will be maintained in the rescheduled dates.

• What if the new date of the rescheduled show does not work for me?

We will work directly with our Sponsor/Exhibitors, on a case-by-case basis, if the new rescheduled show dates do not align with your availability.

• What happens to my furniture order?

Submitted orders will automatically be placed on hold until the new show dates are available. Shepard Expositions will contact those who have submitted orders. 

Upon updated show dates, all Exhibitors and Sponsors will be notified via email of new deadline dates for rentals and other Service Kit items. For individual vendor questions, the list of GFX preferred vendors can be found here.

• How will my Advance to Warehouse freight be returned?

If you have already shipped your freight, please contact the Official Event Contractor Shepard Expositions at (702) 507-5278 or email them at  [email protected] immediately to discover the status of your shipment(s).  Please note Shepard is reaching out to all those exhibitors whose freight has been received in their Ontario, CA Advanced Warehouse location.

For shipments arranged with ELITEeXPO Cargo System, contact the carrier at (800) 543-5484 and request the shipment be returned to sender or re-routed to the location of your choosing. Return to sender will be your most cost effective and efficient option.

ELITeXPO would like you to be aware that they are staffed and working all exhibit shipments as normal. They have extended hours throughout the weekend to assure that any urgent changes are handled appropriately. Be assured that they also will have on-call staff available after hours and weekends for any other requests that need immediate attention. ELITeXPO also will be able to offer short term storage alternatives to those customers who may have diverted shipments in anticipation for future events.
 

ATTENDEE QUESTIONS

• Will the cost of badge registration be refunded for attendees?

Since we are working on new, rescheduled conference dates, all Attendee Registrations are in place and will automatically rollover into the new conference dates.

Important Note To Our Registered Attendees!

During this difficult and uncertain time, those who stay registered for this postponed event will receive additional value through free access to virtual training and collaborative opportunities provided by GFX and Government Fleet. As we develop those additional value packages for our attendees, we'll share details.

• Will GFX be reimbursing flight cancellation fees?

No. Individuals should contact their air carrier for specific instructions on how to cancel or change their flights; this is not a reimbursable expense from GFX.

GFX 2021 show

• What are the dates for GFX 2021?

We are still working on our GFX 2021 conference dates. Stay tuned to the event website as next year’s date are confirmed.


If you have questions regarding your participation, please contact our customer service team at 1-800-576-8788 or email; [email protected]