Roundtable:  How to Improve Customer Service

May 25
9:45 AM - 10:45 AM

Jennifer Brown, MSL
City of Flagstaff, AZ

Fleet departments are nothing without the clients they serve — yet many operations don’t prioritize customer service. Learn how to communicate effectively with user departments, what communication tools you can use, and how training fleet staff on the importance of customer service makes everyone’s jobs easier. This presentation is followed by a 30-minute open discussion, where attendees can ask questions of the presenter and learn from their peers.

Location: Room 321