12:30 PM - 1:30 PM
What metrics should you be measuring for your fleet to ensure your operation is running optimally? Learn about 10 key performance indicators (KPIs) that are essential for your operation, why these are important, how to measure them, and how to set appropriate goals. New fleet managers will leave with an understanding of the metrics they should focus on to stay competitive, and veteran fleet managers can get a refresher on the KPIs other fleets are focusing on.
Presenter: Brad Kelley, Senior VP, CIO, Mercury Associates, Inc.